I refuse to believe that 'Give me your tired, your poor, your huddled masses yearning to breathe free...' is now an empty entreaty. But if it is, shame on us.
Quotes to Explore
Our employees and competitors thought we were docile. We want to be defiantly disruptive. I don't mean necessarily by launching price wars but by being the best at the basics - having the best customer service, the best on-time performance, the best coffee - in a thoughtful, not a testosterone-laced, way.